Trusted by thousands of organizations to keep their critical systems up!
With software release version 7.4, OnPage is now one of the very few incident alerting services to override the mute switch on iOS and Android. OnPage’s latest software release ensures high-priority alerts are always heard regardless of the user’s mobile volume configurations or system settings.
At OnPage, we understand that resilience is paramount for any solution provider, especially when dealing with critical communications and alerting. Our data center is designed with state-of-the-art features and compliance standards to ensure uninterrupted service and security, and includes:
OnPage sends messages through the data channel and over Wi-Fi networks. OnPage is SAS 70 certified and is hosted in a SSAE 16-compliant facility. We ensure all of your critical messages are delivered and backed up. OnPage maintains full HIPAA compliance and encrypts every message.
OnPage’s dedicated Software Development team continuously stress tests the OnPage system and mobile application to ensure its 99.99 percent reliability. The OnPage incident alerting solution is also evaluated for its robustness and availability. We ensure OnPage is always up and running so response teams never miss a critical alert!
Knowing when the message is received is vital. OnPage’s audit trails allow you to track messages with SENT, DELIVERED and READ receipts. We ensure quick responses to let the team know you received the message and are taking immediate action.
You are prone to missing alerts if you use SMS or standard email for critical alerts. Your team needs to have a unique and persistent alerting tool that immediately grabs their attention. OnPage delivers powerful messaging that gives users all the information they need to respond to the incident faster due to clear communication.
OnPage is a G2 Leader for incident alert management, consistently receiving recognition for high performance and user satisfaction. Read more reviews!
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The most reliable way to receive critical alerts on a mobile phone is through a secure incident alerting app that can override silent mode and volume settings. These apps are designed to ensure urgent notifications are heard immediately, even during off-hours or when devices are muted.
To make sure your team never misses a critical message, use a persistent alerting system with escalation paths, message tracking (like sent, delivered, and read receipts), and high-priority alert delivery across Wi-Fi data networks. This ensures accountability and fast response in any environment.
High-reliability alerting tools are backed by secure, compliant data centers with redundant power, advanced physical security, and regular audits. Look for systems that comply with your industry’s regulatory standards (i.e., HIPAA).
SMS isn’t reliable for critical communications because its lacks delivery confirmations, message encryption, escalations, and the ability to override the silent settings. For industries like healthcare or IT where downtime costs are high, a dedicated incident alerting solution offers faster, more secure message delivery.
