OnPage’s critical messaging service enables IT and MSP teams as well as healthcare providers to collaborate via a smartphone app with encrypted and secure text communication. Messages are SSL encrypted and can only be viewed by message participants. OnPage content can be remotely wiped to further ensure information security and compliance.
Are you using pagers or SMS for critical incident communication? OnPage Incident Alert Management is designed to replace pagers, SMS or email when it comes to Critical Messaging:
> A single device for all communication
> Override the ‘Silent Switch’
> Configurable escalation policies
> Powerful integrations with enterprise systems
> 2-way messaging with rich content and attachments
> Contact sync
> 1 monthly fee covers unlimited global messaging
> Secure, encrypted communication
> Ability to remotely wipe sensitive information
> Repeated alert delivery until alert is acknowledged
See our comparison page to learn more
Override the silent switch. OnPage mobile alerts cut through the noise and bring critical alerts to the forefront, continuing for up to eight hours until acknowledged.
Know the exact status of the message with full time-stamped audit trails and message logs.
No more, “I didn’t receive the message” excuses!
Access secure two-way communications. OnPage messages are SSL encrypted and can only be viewed by message participants.
Escalate alerts to the next group or responder if an on-call member is unavailable. Enable redundant messaging to phone, SMS and email.
Analyze incident response time with real-time reporting. See how many alerts go unanswered and look at trends to help optimize workflows.
Schedule the on-call team as a group or as individuals, eliminating manual errors. Schedule exceptions allow managers to make one-time manual changes to on-call, recurring schedules.
Callers can connect with after-hour teams via real-time phone calls. Streamline after-hours communication by allowing callers to leave a callback number and/or voicemail.
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