Tag: IT alerts

August 5, 2020 | by Christopher Gonzalez
incident management system

Top Five Reasons Why Companies Are Choosing OnPage Over Competitors

OnPage’s intelligent incident management system is the alerting solution of choice for industry-leading organizations. Since the beginning, companies have invested in the OnPage system for its advanced capabilities, out-of-the-box integrations and unmatched 24/7 customer support.  Though we can provide a comprehensive view into OnPage’s competitive advantage, here are the top five reasons why customers continue … Continued

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July 23, 2020 | by Ritika Bramhe
on call scheduling

On-Call Scheduling: Building a Winning On-Call Schedule for Your Team (Updated)

(Blog Updated on 7/23/2024) On-call scheduling enables 24/7/365 availability of service providers for critical issues like system downtime, technician response for critical systems, and patient care. Learn about the importance of on-call schedules for your organization and its customers, how to make an on-call schedule, and multiple ways you can build an on-call scheduling program … Continued

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July 14, 2020 | by Christopher Gonzalez
Email alerting

FYI: Email Alerting Isn’t Enough

Email alerting is an inefficient way to receive and address critical alerts. Email inboxes tend to get flooded with “clutter,” as irrelevant messages bury urgent incident notifications. Incident management procedures require incident management systems, ensuring that urgent issues are immediately addressed.  Yet, some services are reluctant to say goodbye to email alerting and its inefficiencies. … Continued

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June 25, 2020 | by Ritika Bramhe
Override on-call schedule

Create On-Call Schedule Exceptions in Just a Few Clicks

OnPage’s incident alert management platform continues to evolve, providing powerful features and capabilities to clients. The OnPage product team proactively monitors requests for future advancements and launches them to enhance clients’ business processes. Continuous innovation allows OnPage to align with growing business needs, while adapting to the ever-changing trends of the digital operations world.  OnPage’s … Continued

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May 18, 2020 | by Ritika Bramhe
security operations center

How to Choose Incident Alert Management Tools for Your SOC

A security operations center (SOC) is the centralization of your security processes and tooling. It can enable you to monitor for, evaluate, and respond to incidents across your organization with increased efficiency and effectiveness. By centralizing your security efforts, you create greater visibility into your systems and can better analyze and detect threats. At the … Continued

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April 24, 2020 | by Ritika Bramhe
thank you essential workers

A Thank You Message to All Essential Workers

  Coronavirus (COVID-19) is impacting the lives of essential workers, requiring them to put in more hours during these unprecedented times. A healthcare provider may have been out since the night before, working diligently to save patient lives. Others, including but not limited to, local restaurant owners, IT engineers and supermarket employees, continue to ensure … Continued

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April 10, 2020 | by Ritika Bramhe
challenges face by msps in light of covid 19 1

Challenges Faced by MSPs in Light of COVID-19

The COVID-19 crisis has proven to be a challenging time for IT support teams and managed service providers (MSPs). It hasn’t only left these organizations in a vulnerable position, but also in a state of uncertainty as to what may be in store for them.  OnPage interacts with current and prospective clients ranging from large … Continued

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April 1, 2020 | by Christopher Gonzalez
Working from home

Coronavirus: From the Office to Working From Home

Coronavirus (COVID-19) is greatly impacting the lives of organizations, employees and stakeholders. With the outbreak’s rising impact, more employees are migrating to remote, work-from-home practices as means of achieving “social distancing.”  However, inevitable challenges are emerging with remote workdays. Obstacles include, but aren’t limited to, employee isolation, diminished productivity and poor team communication or collaboration. … Continued

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March 16, 2020 | by Christopher Gonzalez
Evolving IT

The Ever-Changing IT Industry

Information technology (IT) never slows to a standstill. Technological change disrupts current processes or operations, requiring organizations to make alterations to IT spending. Deviating from legacy technology to 21st century advancements isn’t an option, it’s a requirement! Through automation and powerful integrations, organizations can breathe freely.  Current State of IT: Eye-Opening Statistics Per Opsview, organizations … Continued

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