Tag: IT alerts

January 29, 2019 | by Christopher Gonzalez
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Improving MSP Incident Alert Management

As the big game approaches this Sunday, I’ve been thinking about the NFL’s introduction of instant replay and how it makes the league much more enjoyable! Whether you’re rooting for the Patriots led by Tom Brady … or the Rams, you can’t deny that instant replay makes every Super Bowl much more efficient and adds … Continued

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January 17, 2019 | by Christopher Gonzalez
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Four Reasons to Use an Escalation Policy

Let’s set the scene – an IT professional just received a critical alert, notifying him of an urgent matter. Unfortunately, due to a distracting social event, this professional is completely unaware of the notification. Even worse, he receives incident alerts via email, a communication method which doesn’t have the ability to forward the alert to … Continued

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August 22, 2018 | by Christopher Gonzalez
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Completing IT Security With Critical Alerting

Businesses and organizations shouldn’t simply rely on monitoring tools for security management. Such tools don’t provide redundancies, time-stamped audit trails and other elements needed for incident resolution. Also, security threats are rampant and tend to go unchecked even with the most reliable monitoring service. That’s why companies require critical alerting to become aware of security … Continued

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November 21, 2017 | by Shawn Lazarus
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The Sleuth Journal reports on the importance of scheduling and alert management for on-call IT teams

  The following is an excerpt form the thesleuthjournal.com  Having an IT team on-call is very important to ensuring your company’s end product retains its high level of quality. Without this component, it would be considerably harder for the IT team to get the information they need when issues do arise. Additionally, it would also be … Continued

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August 16, 2017 | by Shawn Lazarus

OnPage | A Tour of The Incident Alert Management Platform

OnPage is the industry-leading Mobile Critical Messaging and Incident Alert Management System. Built around the incident resolution lifecycle, the OnPage incident alert management platform enables organizations to get the most out of their digitization investments, ensuring that sensors and monitoring systems have a reliable means to escalate abnormality alerts to the right person immediately. OnPage’s … Continued

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September 12, 2016 | by OnPage Corporation
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What You Need to Know About MTTR and Why IT MaTTeRs

What All Engineering Teams Should Know About Mean Time to Resolution (MTTR) In the IT world, performance is everything. So, when technology fails, your first thought is how to utilize incident management knowledge to repair the situation and minimize downtime. As both manager and engineer, you need to minimize your mean time to resolution (MTTR) … Continued

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August 11, 2016 | by OnPage Corporation
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See You at Boston DevOps Days 2016

OnPage is proud to be a Gold Sponsor at DevOps Days Boston taking place at the Boston Park Plaza on August 25-26th.  If you’re attending, please stop by and get one of our very cool t-shirts and enter to win one of the many prizes we’re raffling off. If you want to schedule a time … Continued

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April 19, 2016 | by OnPage Corporation
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Slack – Real-Time Priority Alerts with OnPage

OnPage Adds Critical Alerts & High Priority Messaging for Slack. OnPage, a pioneer in cloud-based incident management and IT alerting, features Secure, Real-Time Priority Alerts for Slack as a powerful addition to its rapidly growing list of key integrations. The OnPage team is very pleased to offer The OnPage Slack Integration to complement its popular … Continued

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