The overarching vision of a real-time health system (RTHS) is to help healthcare delivery organizations (HDOs) move past the complexities of the digital era and align their resources to deliver value to patients, reaping the benefits of a more streamlined and efficient orchestration in the process. While there are many tools that may fit within … Continued
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Exceptional customer service is key in the world of IT, where something could go wrong at any given moment. This level of support equates to business retention, client satisfaction and high success rates and profits. In this post, I’ll introduce a hypothetical scenario, where “MSP Team A” provides 24×7 after-hours support to a valuable client. Scenario: … Continued
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Gartner Research provides insight into the healthcare industry, recommending robust clinical communication and collaboration (CC&C) solutions or technologies. OnPage is mentioned in Gartner’s latest CC&C guide, recognizing the organization for its digital scheduler, audit trails, automated alerts and live call routing capabilities. At its core, Gartner recommends OnPage to organizations looking to streamline clinical workflows … Continued
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There’s a solid rationale behind replacing antiquated technology, as they fail to keep pace with how the healthcare environment is evolving. One such invention is the good, old pager. Recently, the U.K.’s National Health Service Trust (NHS) was on the radar when the organization’s sensitive medical data was hacked by an individual in North London. … Continued
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SAGE NeuroHospitalist is a privately held California-based company that provides rural clinics with neurological services through telemedicine. SAGE currently employs 15 physicians and works with 30 hospitals in small towns in California, Arizona, and Nevada. They provide coverage to rural hospitals in their network 24/7, 365 days per year. Adopting our clinical communications app for … Continued
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Why is it time to think about pager replacement? Perhaps the need for finding a pager alternative is clear to many realize the inefficiency and time waste caused by using the device. These facts are highlighted in an article from 2014 entitled Why Are Hospitals Still Using Pagers?, Cliff McClintick writes “If you read the … Continued
read moreWhen Pagers Were King. A couple of decades ago, in its heyday, pagers were unquestionably “The Next Big Thing” – a sleek, hi-tech, futuristic communication device. If you really needed to get in touch – send a page! The buzzing-vibrating sound was sure to get the attention of whoever you sent the page, and they … Continued
read moreThe Smartphone Revolution is Here! Gone are Camcorders, Pagers and Remotes. Mpeg players, Pagers, and calculators have all been swept into the dustbin of technology and replaced by your smartphone. Today, smartphones can do just about everything these icons from yesteryear could, and much, much more. So, lighten your load. There’s no need to carry around … Continued
read moreOnPage secure priority messaging system is celebrating its 3rd birthday this July. In 2013, OnPage grew its user base 100% over the previous year, and we are forecasting another 100% growth in 2014. Today, over a 1000 customers from industries including health care, energy, finance, government, hi-tech, and utilities are using OnPage for accurate, immediate, and … Continued
read moreAt least two-thirds of American physcians report using mobile health apps on smartphones while working according to a recent MedData Group survey. But almost two-thirds believe that a connected health care system is either more than five years away or simply will never happen. Are you a IT health care professional wondering how the health care and … Continued
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