Messaging for Telemedicine

OnPage now supports telemedicine. This case study explores messaging for telemedicine and how OnPage saves lives and improves patient outcomes in a teleneurology practice.

At SAGE NeuroHospitalist Management Group, OnPage was brought in to:

1. Enable secure and persistent critical alerting capabilities
2. Provide escalation policies to ensure an on-call neurologist will connect to remote clinics using state-of-the-art telemedicine technology
3. Create reports to examine workflow efficiency and effectiveness

OnPage’s messaging service enables providers to communicate via encrypted, secure text communication across all geographic locations. Messages are SSL encrypted and can only be viewed by authorized message participants. 

Clinicians can share sensitive files with colleagues in remote areas. Message file attachments allow for enhanced team collaboration, transparency and decision-making. OnPage content has remote wipe capabilities to further ensure HIPAA compliance.

Streamline after-hours patient-physician communications through OnPage’s dedicated lines with live call routing capabilities.

Patients simply dial one dedicated number to directly reach on-call physicians on a live, real-time phone call. Direct access to on-call providers ensures that patient issues are attended to immediately regardless of location.

Improve patient experience, mitigate human error and achieve ultimate patient satisfaction.