What’s New: Supercharge workflows with Message Templates

We’re excited to introduce Message Templates, a powerful new feature designed to streamline communication and ensure consistency across teams. With pre-configured templates curated by Enterprise Administrators, OnPage phone app users can now send standardized messages with just a few taps—saving valuable time and reducing the risk of miscommunication in critical situations.

What’s New: Pre-Configured Message Templates

Previously, users had to manually draft messages for every alert, which could be time-consuming and prone to inconsistencies—especially in fast-paced environments like healthcare, IT, and emergency response. With the launch of Message Templates, administrators can create and manage a library of standardized messages directly from the web console. These templates are automatically synced to users’ mobile apps, ensuring the latest, most relevant messages are always available. This feature enables users to quickly select a pre-configured template, customize it as needed and send it with one click.

Key Benefits:

✅ Faster response times – No more typing out lengthy messages during critical incidents. Users can select a pre-configured template, edit them if needed, and send alerts instantly.
✅ Consistency & accuracy – Standardized templates ensure that important details are never missed, improving communication clarity across teams.
✅ Customizable fields – Templates can include fillable sections for dynamic information like patient names, server IDs, or location details for the user to enter.
✅ Seamless integration – Dispatchers and mobile users alike can access and use templates, ensuring smooth workflows across the OnPage platform.

By eliminating the need to manually draft messages in high-pressure situations, Message Templates enhance efficiency, reduce response delays, and ensure seamless coordination across teams.

At OnPage, we’re committed to empowering users with tools that optimize workflows and improve real-time communication when it matters most. Try Message Templates today and experience the difference!